A1 Mercia Taxi was established in 1980 with just approximately 20 vehicles. Today after a long journey of 33 year it has many more drivers and vehicles, with which combining the latest technologies available, enables us to serve you 24 hours a day, seven days a week, throughout 365 days of the year. We receive in excess of 3,500 calls from both established and new customers on average per week. Our customers always appreciate our easy availability at any time.
Our Operational Director has a track record of over 33 years with success within the taxi and private hire industry. For this expertise he is knows the importance of being committed to the support of local business in the surrounding of Hinckley and Bosworth. As a experienced taxi service in this area A1 Mercia Taxi are proud to have secured transport contracts for Hinckley and Bosworth Borough Council. We are also a top Preference as main Taxi Provider to the majority of businesses and hotels in Hinckley.
We believe we have the state-of-the-art Customer Contact Centre that caters to a large number of cab bookings annually. Also unlike any other taxi service, our operations run according to a quality management system which is continually reviewed and maintained so that it can assure the effectiveness and the efficiency of our service. This also ensures a transparent and accurate billing system. We are blessed with a magnificent team of booking staff and drivers that shows dedication, support and loyalty, All our drivers have years of realistic experience and are trained in customer service to promptly provide assistance to the local people and businesses of Hinckley, Barwell, Earl Shilton and surrounding villages and within the borough of Hinckley and Boswell.
Our head office is situated in Hinckley, Leicestershire, and its position is such so it is directly accessible to the local people and communities. Our Quality Management System is constantly developing new ideas to achieve our goals and objectives. We believe we can achieve our vision: Safe and smooth journey for all.
We at A1 Mercia Taxi, always strive to provide the biggest and best taxi service in Hinckley and Bosworth. If even a small any part of our service falls below your expectation, we will welcome feedback and we will try to learn from criticism. This will definitely help to ensure that all the customers receive the taxi service they deserve; that could be a short trip to the supermarket, a journey to an airport or that ever important office time. For an all-round smooth and dependable service and a comfortable hassle free journey, choose A1 Mercia Taxi!
